2. Datasets
  3. 311 Service and Information Requests
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City of Philadelphia

TERMS OF USE: Browsing City data on this site constitutes acceptance of the license, the City’s terms of use and your agreement to be bound by them.

The City of Philadelphia reserves all rights in the GIS database and any data contained therein, and the end user’s use of the data does not constitute a transfer of, nor does the end user receive, any title or interest in the database or any other City data. The City of Philadelphia makes no representation about the accuracy of any specific information in this GIS data and is provided “as is” and without Warranty of any kind. The user of this data will assume complete responsibility for any and all occurrences resulting from its use or display and will hold the City of Philadelphia harmless from any and all claims, demands, liabilities, obligations, damages, suits, judgments or settlements, including reasonable costs and attorneys’ fees that arise from use of this data.

OVERVIEW: Explore open data from the City of Philadelphia and learn more about the City’s effort to make more available. Open data is becoming a key part of the way governments conduct business and reach constituents. Learn what’s next for the City’s Open Data Program (https://beta.phila.gov/programs/open-data-program/).

311 Service and Information Requests

This represents all service and information requests since December 8th, 2014 submitted to Philly311 via the 311 mobile application, calls, walk-ins, emails, the 311 website or social media.

Please note that this is a very large dataset. Unless you are comfortable working with APIs, we recommend using the visualization to explore the data.

If you are comfortable with APIs, you can also use the API links to access this data. You can learn more about how to use the API at Carto’s SQL API site and in the Carto guide in the section on making calls to the API.**

Resources

Additional Info

Created June 22, 2016
Category Environment, Health / Human Services
License Other (City of Philadelphia)
Open in GitHub